Privacy Policy

1. Overview

We take the protection of your personal data seriously. This Privacy Policy explains what personal data we collect when you visit this website or contact us, why we process it, and what rights you have under the General Data Protection Regulation (GDPR).

2. Data Controller

Email: info@kkconnex.com

Phone: +385 99 741 92 09

3. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

The supervisory authority responsible for K&K Connex is the Croatian Data Protection Authority (Agencija za zaštitu osobnih podataka, AZOP). You may also contact the supervisory authority in your own country.

4. Hosting & Server Log Files

This website is hosted by: GoDaddy.com, LLC and its affiliated GoDaddy group companies (Managed WordPress Hosting).

Insofar as our hosting provider processes personal data (such as server log files) outside the European Economic Area, we ensure an adequate level of data protection through appropriate safeguards, in particular the EU Standard Contractual Clauses pursuant to Art. 46 GDPR.

Each time this website is accessed, technical information is automatically collected and stored in server log files, including IP address, date and time of access, browser type and version, operating system, and the referring page. This data is used solely to ensure secure and reliable operation of the website and is not merged with other data sources. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in the technical operation and security of our website).

5. Contact Form

When you use our contact form, we collect the information you provide: name, company, email address, phone number (optional), target country and your message. This data is used exclusively to process and respond to your inquiry.

Legal basis: Art. 6(1)(b) GDPR (steps prior to entering into a contract) and, where applicable, Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries). We retain this data only for as long as necessary to process your request, unless a contractual relationship results or we are subject to statutory retention obligations.

6. Cookies & Analytics

This website currently does not use analytics, tracking, marketing or social-media cookies. Only cookies and similar technologies that are strictly necessary for the basic technical operation of the website may be set.

Should we introduce analytics, marketing or other cookie-based tools in the future that require your consent, we will update this Privacy Policy in advance and obtain your consent via the cookie consent banner shown on this website.

7. Third-Party Services

This website uses Google Fonts, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit this website, your browser connects directly to Google's servers to load these fonts, which may transmit your IP address and other technical browser data to Google.

Google Fonts are used to ensure a consistent and visually appealing presentation of this website across different browsers and devices. The legal basis for this processing is our legitimate interest pursuant to Art. 6(1)(f) GDPR. Further information on how Google processes data is available in Google's privacy policy at https://policies.google.com/privacy.

Form submissions made through our contact form (WPForms) are stored in this website's database on our hosting provider's servers. We do not currently transmit contact-form data to any additional third-party form-processing or CRM service.

8. Data Security

This website uses SSL/TLS encryption to protect the transmission of confidential content, such as contact form submissions. We apply appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable statutory retention obligations. Data collected in connection with a contractual relationship is retained in accordance with applicable commercial and tax law retention periods.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The current version is always available on this page.

11. Contact

If you have questions about how we handle your personal data or wish to exercise any of your rights, please contact us at info@kkconnex.com.